What happens if multiple accounts are found: all accounts are closed simultaneously, bonus balances are forfeited, and a request must be submitted to recover the main balance. This policy is in place to protect all users from unfair advantage.
If you can't remember the password or username for an old account, there's no need to create a new one — just contact live chat and the support team will help you recover your account. Two family members living at the same address can each hold a separate account, though it's advisable to inform support beforehand.
- bKash: Minimum ৳100, maximum ৳25,000 per transaction
- Nagad: Minimum ৳100, maximum ৳25,000 per transaction
- Rocket: Minimum ৳100, maximum ৳20,000 per transaction
- Bank Transfer: Minimum ৳500
- USDT: Minimum 5 USDT
There are no fees on deposits — if you deposit ৳100, exactly ৳100 is added to your account. Deposits are usually processed within 1–5 minutes. Occasional delays can happen due to bank or mobile banking server issues — if your balance hasn't appeared after 15 minutes, send a screenshot of your deposit to live chat and support will verify it promptly.
- 1Go to the login page and click the "Forgot Password?" link.
- 2Enter the mobile number you registered with (without +880).
- 3A 6-digit OTP will be sent to that number — it usually arrives within 1–2 minutes.
- 4Verify with OTP and set your new password.
- 5Log in with your new password.
If you can't remember your mobile number or it's no longer active, contact live chat. Verify your identity with your NID number and full name, and the support team will help you recover your account through an alternative method. The entire process usually takes no more than 2–5 minutes.
For You: When a friend registers using your referral code and makes their first deposit, a referral bonus is credited to your account. The bonus amount is based on your friend's first deposit — typically a set percentage of that deposit amount.
For your friend: Sign up with a referral code and earn an additional bonus on your first deposit — on top of the welcome bonus.
Where to find your referral code: Log in and go to "Account Settings" → "Referral Program" to find your personal referral code and link. Just send the link to your friend — there's no need to share the code separately.
The referral bonus is usually credited within 24 hours of your friend's first deposit being confirmed. For current referral rates and terms, On the Bonus Page View.
To change the language:
- 1After logging in, click the language icon or globe symbol at the top right of the screen.
- 2Select your preferred language (Bengali or English) from the dropdown.
- 3The page will reload in your selected language.
You can also change the language in the settings menu on the mobile app. Bangladeshi members can access all customer support, bonus guides, and help resources entirely in Bangla — so no knowledge of English is required.
Withdrawal Steps:
- 1Log in and go to the "Wallet" or "Withdrawal" section.
- 2Select your payment method (bKash, Nagad, Rocket, or bank).
- 3Enter the amount and the recipient's mobile or account number.
- 4Verify with OTP.
- 5Once the request is processed, a confirmation will be sent to your registered number.
Minimum withdrawal: ৳500 via bKash/Nagad/Rocket, and ৳1,000 for bank transfers. If your KYC is not completed, your first withdrawal will be held — so verify your NID and selfie in advance. If a withdrawal takes longer than 24 hours, contact live chat with your transaction ID.
Mobile Banking:
- bKash — most popular, starting from ৳100, instant deposit
- Nagad — Fast & simple, starting from ৳100
- Rocket (DBBL) — starting from ৳100
- Ideal for larger transactions, starting from ৳500, processed within 2–4 hours
- USDT (TRC-20) — Minimum 5 USDT, fast confirmation